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I don’t have a username or password to the Dynamic Media Customer Portal?
Posted
Updated
Byamanda
Please contact our Customer Care Team if you need assistance accessing the Dynamic Media Customer Portal.
Dynamic Media Customer Care
586-978-4214
Monday – Friday, 8:30am – 6:30pm EST
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FAQs
- Articles coming soon
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AMTC
- What if I already paid AMTC for my service? Can I get my money back?
- Will I lose my service during the transition period?
- What do I need to transition my service?
- How do I transition my SiriusXM Business service to Dynamic Media?
- What are my recurring payment options?
- How much does Dynamic Media charge for SiriusXM Business service?
- What will it cost to transition to Dynamic Media?
- Why do I need to transition my service to Dynamic Media?
- Who is Dynamic Media?
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Become a Dealer
- Articles coming soon
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Firmware
- My player stopped playing music after the firmware upgrade. How do I troubleshoot this?
- What is the SiriusXM Scheduling Portal?
- The firmware is upgraded, but my player isn’t responding to the portal. What now?
- How can I tell if my player has been upgraded?
- Which players are eligible for the new firmware update?
- What features come with the new firmware upgrade?
- How do I start using the SiriusXM scheduling portal to control my player?
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Healthcare Music
- Articles coming soon
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Upgrade
- How do I know I’m eligible to receive a replacement player?
- I don’t have a username or password to the Dynamic Media Customer Portal?
- When I click the “Upgrade Now” link it brings me to the Dynamic Media Customer Portal? What is this?
- Do I need to update any of the settings on my firewall or network?
- What do I do with my old player?
- The website says the replacement player is “free.” Are there any hidden costs?
- Does the new player give me any new channels or features?
- How much longer will my player continue to receive SiriusXM Business service?
- Why do I need to replace my current streaming player?
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On Hold Messages
- Do I have to pay you to install my equipment?
- Do I need to buy additional equipment?
- Do you provide music on hold?
- Does Dynamic Media have to install my equipment?
- How much does message on hold service cost per month?
- I’d like to have Dynamic Media produce my Message on Hold statements or in-store promotion announcements. How much will it cost me per message?
- My phone system doesn’t have a standard audio input?
- What equipment do I need to get message on hold in my business?
- What equipment do I need to get music on hold in my business?
- What if my phone system doesn’t have a standard audio input?
- What is a message on hold production?
- What will you charge me to produce my messages?
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In Store Messaging