SiriusXM Upgrade Program Player Support

I need to order my free upgrade player

I ordered my player and can’t find it

I need help installing my player

Need music now? Try the SiriusXM App or Web Player.

3 Easy Steps to Great Music

Locate Your New Player

If you haven’t ordered your upgrade, call 800-684-7050 or click here. Can’t find your player? Click below to track your shipment.

Connect to Internet and Audio

To install your new player, connect it to the internet, audio, and power. If your player won’t connect, make sure your firewall is properly adjusted.

Enter Your SiriusXM Username and Password

Once your player is installed, enter your username and password to connect to the music. Don’t remember your login information? Click below to look it up.

Player Installation


Grace Digital SXBR2

Grace Digital SXBR3

Waiting On Your New Player?

Listen to SiriusXM Business from your PC or Mobile Device

SiriusXM Web Player

  1. Open your web browser and navigate to
  2. Click SIGN IN
  3. Enter your SiriusXM Business Username and Password
  4. Connect your computer to your speaker system

SiriusXM Business Mobile App

  1. Download the SiriusXM App to your Mobile Device
  2. Enter your SiriusXM Username and Password
  3. Connect your mobile device to your business speaker system

Need your login credentials?

Not sure what your login credentials are? No problem. Click the button below and fill out the form so that we can get your username and password for you!

Still need to upgrade?

If you haven’t upgraded yet, it is crucial that you do so as soon as possible. Your current player is end of life and can no longer support the SiriusXM Music for Business streaming platform. This upgrade is completely free, we just need you to answer a few questions so we can decide which player is best for your business.

Music experts are standing by!

If you need assistance, fill out this form and we'll get back to you within one business day.